Delivery Information

  • We shall endeavour to deliver the Goods within 30 days from receiving your order and every reasonable effort shall be made to keep to any estimated delivery date. If we are unable to do this, we shall contact you within this 30 day period to agree a new delivery date. If you do not agree to a new delivery date, this contract shall be treated as if it had not been entered into by either of us. We shall reimburse any monies paid by you within 30 days from the end of the original delivery date.
  • Time of delivery shall not be of the essence and in circumstances where we fail to meet any estimated delivery time, from unforeseen manufacturing problems, increased demand, discontinued products, supplier failure, bad weather, carrier error or any other such matter outside our reasonable, control, we shall not be liable for any direct or indirect losses, costs, damages or expenses incurred by you or any other person.
  • We may deliver the Goods in advance of the quoted delivery date and notification of delivery may be made by telephone call/message, email, fax or by post on the due date.
  • A carrier's first attempt to deliver shall be considered as the delivery date.
  • Unless otherwise agreed, we may deliver the items comprising one order by installments however delivery shall not occur until the final item that you ordered has been delivered to you. This clause shall not apply if you have ordered Goods in several different contracts such that the deliveries are due to be made at different times.
  • We shall deliver goods to your given delivery address and you shall make arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
  • If you fail to take delivery of the Goods or fail to give us adequate delivery instructions at the time stated for delivery then, in addition to any other rights that we may have, we shall store the Goods until actual delivery and may charge you for the reasonable costs (including insurance) of storage. This clause shall not apply if your failure to take the delivery arose out of circumstances that were outside your reasonable control.
  • We shall decide upon the best method for delivering the Goods.
  • Our delivery charges, delivery insurance charges and the timing of all deliveries shall be as published from time to time and shall be confirmed to you when we accept your order. Any promotional offers in respect of delivery charges shall only apply to UK.


DiscreteHeat Company Limited
1 Victoria Works Industrial Estate
Coal Pit Lane, Atherton
Manchester, M46 0FY

 01942 88 00 60

VAT# 884427392
Company Reg# 5594330 Payment Banner ISO 9001 Logo

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